We’re just back from the Urban Land Institute’s Fall Meeting in San Francisco. A special thank you to the CRC Silver Council for inviting Rachel to speak on Transitions in Retail. One of our themes was that identifying and adapting to trends is especially difficult for market leaders, who are heavily invested in the status quo. Market leaders compete by being better at what everyone else is doing right now — the goal is incremental improvement. They’re less likely to take a step back and pose the larger questions that can lead to exponential improvement. Other insights can be found in our Grocery: Interrupted article below.
